IT
Media-Slave understands that the world of IT and the internet can be a very complicated and daunting place with abbreviations and internet jargon in nearly every phrase used. In order to make life easier for our clients, especially start-up businesses, we have introduced an IT consultation package. Our IT Consulting and PC Support covers Inverclyde, Greenock and Scotland.
This will not only give you consultation on how to use your hardware and software but also give you recommendations and support for any future problems that may arise. We will also give you hardware and software sales support.
One of the most important parts of IT is getting to grips with organisation and the essentials for a successful working environment, which is why we also include PC and office set-up which will aid you whether you need a LAN setup or a home office.
Our list of services for both Home and Businesses
- Consultation and suggestion of requirements
- Installation of hardware and software
- Networking
- System upgrades and maintenance
- Remote problem solving and support
- Great deals on hardware and software
- Support contracts and callout options
- Work from home, Virtual Private Networks
- PC and IT Health Checks
As part of our 'Digital Inclusion' and Greener Working places we also advise on alternative methods of handling your IT. We have much experience in Opensource software and solutions. There is a lot of software out there which is free to use. These packages are just as powerful and sometimes more flexible than standard proprietary software. Using these solutions save thousands of pounds and in most cases are advantageous to businesses growing rapidly.
The reason they are so useful is because in most cases they keep your files in an open format that can easily be migrated to other software solutions when the company changes its IT strategy and grows.
Alternative working methods such as free/opensource software options:
- Working purely online
- Paperless office
- Opensource and Free Business Software
- Business-to-Business Support
Installations
We at Media-Slave Communications are dedicated to your business regardless of its size, and this is not forgotten when it comes to our installations. We are very experienced in whatever type of installation you require, whether it be a single PC installation to installing a full server run network. We will also ensure that you are getting a very good product and installation at a very reasonable price. Everything is tailor-made to suit all your specifications!
At Media-Slave Communications all consultations and quotations are free, Just let us know when you are available and we will come and meet you face-to-face!
We are very versatile when it comes to your needs and therefore it is up to you to when you want the installation to take place. Due to Media-Slave being freelanced based we can come out in the evening or at the weekend. We are very flexible and dedicated to giving our customers the best service.
We take our installations very seriously and will make sure you are getting the right product and service to meet your needs, so if you want a local, professional and affordable contact us!
Networking
We believe that networking is an important part of any business using IT and for businesses who have more than two employees it is most definitely essential. It means that you can hook up PC's to the same printer, storage devices, scanners, faxes and IT maintenance. This can help you if you have a business that requires a public and private network. This means that all your employees can view the same file from a private network and all potential customers can get access to a products and services through a public network that is on the web!
Networks can help your employees communicate easily with each other without the need of telephoning or asking the same person in the office to be in charge of printing and faxing. It helps the office manage workload more efficiently with each employee having their own responsibilities. If you require any further information on how networking could help your business please contact us for a free consultation.
As with any hardware installations we take great pride in our networking knowledge and how we can get the best deal for you whether you want a network installed, repaired or upgraded. We can even help you on how to lower your costs with broadband provider and what software you actually require!
Due to our years of experience we can help you choose the right antivirus software and firewalls to keep your network private and secure. We will also give you information and advise on how to maintain your computer network in order to save you money on petty call outs!
Call-Outs and Support
Media-Slave Communications Call-Out plan is very simple, if you have an IT related problem call us and we will be straight out to help you and solve the problem. It doesn't matter whether you are a previous customer or not.
Once there we will give you an onsite free quotation or an amount already agreed upon through our maintenance agreement!
Some technical PC problems can be solved by remote. This saves time and money. We will discuss the problem over the phone to understand what level of involvement is required. For any issues you can use our online support system. All you need to do is register, login and submit a support request via the 'Support Request' section in the 'User Menu'. (The user menu is only available if you are logged in to the Media-Slave.co.uk)
For further information please contact us for a free consultation!
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